Teaching service professionals
how to serve heart first.

What's the Process?

Step 1:

Book a Consultation

Let's talk about your event date, desired outcome, and how the principle of serving heart first can benefit your guests!

Step 2:

Save your date

A non-refundable 50% deposit is due to secure your date on Mitch's calendar. Please review and sign the contract.

Step 3:

Send Final Payment

Final payment is due 10-days before the event. We will also confirm meeting room set up and review technical needs.

Step 4:

Show Time!

If the event is international, Mitch will arrive two days prior, national stages, one. This will allow time for sound check.




Risk/Opportunity Action/Reward

What kind of animal comes to mind with a program named ROAR? Making loud animal noises isn’t just about becoming king or queen of the jungle, but learning how to be influential in the marketplace. Identify key risk factors in decision making and gain personal conviction and strength to both step into your greatness with an opportunity, or choose to say no. See the risks and opportunities of your passion and boldly choose your next steps of action.

Lyrics To Live Life By

Behind The Music - The Lessons

What can we take from some of society’s most iconic songs, and some of the one-hit wonders or obscure tracks?  From love to loss and failures to successes, this talk pulls back the curtain on the artists and lyrics, giving us a glimpse as to how they connect with their audience, the lessons we can take from the art they have given us, and how we can apply it to our daily lives.

5 Steps To Better Selling

The "How To" of Sales Today

In this session, Sales Trainer Mitch Taylor breaks down specifically what you should do when you first interact with a client, gives you tools for better sales and business forecasting, and breaks down a 5 step process for connecting with your clients in the digital age.  You will also come away with new tools to be more efficient in your responses to clients and ways to position yourself as an EXPERT in the marketplace without being egotistical.

Mitch Taylor head shot

Mitch Taylor Bio

Mitch left the small town where he grew up in Maine and headed for the adventure of cruise ship life out of Los Angeles and Miami where he learned to read crowds while entertaining international audiences. Eventually, Mitch returned to small-town life and settled in the Upper Peninsula of Michigan to raise a family.  The lessons he learned in those early years became the foundation for starting his own company where he could serve his clients with a level of service that was unparalleled in that area.

Passionate about sharing what he has learned about business and sales with others, Mitch began writing and speaking in a variety of arenas. This writing for different industry publications led Mitch to speak at various conferences for event professionals over the last decade.

Mitch’s first book, SALES for Event Pros, enables business owners and sales professionals to ask the right questions early, uncover what the prospective client is looking for, and use their own expertise to solve problems. Sell from the heart…earn trust and respect while creating connections, and business relationships will prosper.

His second book, Creating Connections:  31 Days to Building Stronger & Deeper Relationships, was written with Author Vickie Musni, the co-host of his weekly video podcast also called Creating Connections.

Mitch has impacted thousands over the course of his career through interactive workshop instruction, sales mentoring, online training, and personal coaching. While being an in-the-trenches business owner who still runs a company and leads a team, Mitch has authored 2 books, SALES 4 Event Pros and Creating Connections - 31 Days To Building Stronger and Deeper Relationships.  He hosts a weekday motivational kickstart 5 minute session each morning on his Facebook feed entitled #LiveAt755, and he’s never met a beach he didn’t like.

Mitch Taylor

Author | Speaker | Trainer

Teaching service professionals how to serve heart first.

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Click the link to view and download high res headshot for your event program and marketing collateral.



Speaker One

Power Point Slides

"Mitch is fantastic about customizing the needs and experiences of those he serves.”

- Jennifer Brow

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